Shipping Policy — Powered by Tapstitch
Effective Date: [07-26-2025]
We partner with Tapstitch for order fulfillment, production, and international shipping. Below are the shipping expectations for our customers.
1. Fulfillment & Production Time
-
Print-on-demand orders are typically processed and shipped within 1-6 working days after order placement.
-
For complex custom or bulk orders, Tapstitch production may take up to 7-15 working days, with shipping dispatched no later than the 16th day.
2. Shipping & Delivery Estimates
-
Domestic shipping (e.g., U.S.) generally arrives within 5-9 working days.
-
International shipping typically takes 5-15 working days, depending on your location, customs processing, and local carriers.
-
Total fulfillment time often averages 12-16 days.
3. Tracking & Notifications
-
Tracking numbers are provided once your order ships.
-
You’ll receive periodic updates as your item travels.
-
If your package hasn’t arrived within 20 business days, contact us with your order number for assistance.
4. Customs, Duties & Shipping Info
-
International shipments may require duties or import fees in some regions.
-
U.S. orders require a valid recipient email and phone number to avoid customs delays.
5. Lost, Delayed, or Damaged Deliveries
-
If your package arrives damaged, please contact us within 7 days of delivery.
-
For missing or lost shipments, we’ll help facilitate re-shipment or refund, as allowed by Tapstitch policies.
-
Incorrect shipping information or missed delivery attempts may result in re-delivery fees.
6. Shipping Costs & Rate Configuration
-
Tapstitch calculates shipping rates based on destination and product type.
-
Expedited shipping options may be available for an additional charge.
7. Summary Table
ItemTime to Ship
Order Processing1-6 working days (POD) or up to 15-16 working days
Domestic Shipping5-9 working days
International Shipping5-15 working days
Total Fulfillment TimeApproximately 12-16 days
8. Contact Information
If you have questions or concerns about shipping or delivery:
Email: mack.a.fool@gmail.com
Website: www.mackafool.com